Our Quality team includes 45 nationally based employees who oversee compliance, audits, feedback and centralised claims.
We have a strong record of maintaining quality standards and 2019 saw that commitment continue.
- Quality Assurance accreditation ISO 9001:2015
- Safety Management System 48001:2001
- External Systems Accreditation – Pathway to Accreditation awarded
- Quality Assurance Framework – completed full recertification audit
- National Standards for Disability Services – full recertification
- Recertification for the National Disability Insurance Scheme under the Quality Safeguarding certification.